Donovan Pate

Resume

  • Skills: Examples

    MySQL: Historical Incident Viewer, BP Whiteboard5 years experience Java: Historical Incident Viewer, Formal classes2 years experience JavaFX: Historical Incident Viewer, Formal classes2 years experience UI/UX: All Projects4 years experience ServiceNow: Historical Incident Viewer Manager-Initiated Password Resets5 years experience ITSM/ITIL: Historical Incident Viewer Manager-Initiated Password Resets5 years experience LDAP: Manager-Initiated Password Resets1 year experience Powershell: Manager-Initiated…

  • BP Whiteboard

    Skills utilized: MySQL, C#, UI/UX, WinForm This project started when it became apparent during a security audit that the software, we used for triage boards in some of our hospitals was failing review. The MySQL servers used as the backend were unencrypted, and the clients for the software were configured to pass information (including logins…

  • Historical Incident Viewer

    Skills Used: MySQL, Java, JavaFX, UI/UX, ServiceNow, ITSM/ITIL Github Link: https://github.com/Nyefari/incident-viewer This project is something I took on due to there being no other viable solution found. We were transferring from one instance of our ticketing system to another, and the legal requirement for keeping incident records in my field is about 7 years. The…

  • Manager-Initiated Password Resets

    Skills Used: ServiceNow, LDAP, Powershell, C#, REST API, UI/UX, Active Directory My company only has coverage for our ticketing system during normal business hours, but our hospitals are mostly open 24/7. Our associates frequently need access to utilize their logins for a variety of their workload. Before this project, if an associate working on a…